Privacy Policy

PRIVACY POLICY

Last Updated: October 10, 2026

Welcome to The Ruby Reliquary & Procurement Company LLC, doing business as The Ruby Reliquary.

The Ruby Reliquary respects the privacy of its customers and website visitors. This Privacy Policy explains how personal information may be collected, used, disclosed, and maintained in connection with our website, merchandise purchases, appointment scheduling, customer communications, and business operations.

This policy applies to information provided directly to The Ruby Reliquary and information processed through our website and connected service providers, subject to their respective privacy practices.

INFORMATION WE COLLECT

Depending on how you interact with The Ruby Reliquary, information collected may include:

• Personal contact information, including your name, email address, telephone number, and billing or shipping address.
• Appointment information, including preferred appointment dates, wedding dates, gown sizes, fitting preferences, and other information voluntarily provided when requesting an appointment.
• Purchase and transaction information, including merchandise ordered, transaction amounts, payment status, order history, and shipping details.
• Customer communications, including questions, inquiries, correspondence, reviews, and information voluntarily submitted through our website, contact forms, or approved business communication channels.
• Website and technical information that may be collected automatically by our website platform or connected services, including IP addresses, browser information, device information, cookies, and website activity.
• Information provided in appointment acknowledgments, agreements, or liability releases, when such documentation is required and collected.

HOW PERSONAL INFORMATION IS USED

Personal information may be used for legitimate business purposes, including:

• Responding to inquiries and providing customer assistance.
• Scheduling, confirming, rescheduling, and managing private bridal fittings and merchandise pickups.
• Preparing requested gowns and merchandise for appointments.
• Processing purchases, payments, orders, and transactions.
• Arranging merchandise shipping, delivery, or pickup.
• Providing order confirmations, receipts, and transaction-related communications.
• Maintaining purchase records, appointment records, and other necessary business documentation.
• Addressing customer concerns, disputes, suspected fraud, and security matters.
• Maintaining and improving website functionality and customer experience.
• Complying with applicable legal, accounting, tax, and regulatory obligations.

Promotional communications, if offered, will be handled in accordance with applicable law and the communication preferences available to customers.

PAYMENT INFORMATION AND TRANSACTIONS

• The Ruby Reliquary may accept payments through GoDaddy Commerce and independent payment providers, including PayPal, Zelle, Venmo, and Cash App.
• Payment providers may collect and process personal and financial information necessary to authorize, complete, verify, and document transactions.
• Information processed directly by an independent payment provider is subject to that provider's applicable terms and privacy practices.
• The Ruby Reliquary may maintain purchase records, transaction confirmations, payment status, and related documentation for legitimate business, accounting, tax, and customer-service purposes.
• Customers should review the privacy policies of their selected payment providers for information about the handling of payment credentials and financial information.

APPOINTMENT INFORMATION AND PRIVATE FITTINGS

• Customers requesting private appointments may be asked to provide contact information, wedding dates, gown sizes, appointment preferences, and other details necessary to prepare for their fitting.
• Appointment information may be used to confirm attendance, communicate scheduling changes, prepare merchandise, and administer applicable appointment policies.
• When required and actually collected, acknowledgments, electronic signatures, liability releases, and related records may be maintained to document acceptance of applicable appointment requirements.
• Appointment information is intended for legitimate business purposes and should not include unnecessary sensitive personal details.
• The Ruby Reliquary operates from a private residence. Residential access information is provided only as necessary for authorized appointments and is subject to the confidentiality requirements in our Appointment Guidelines & Policies.

WEBSITE COOKIES AND ANALYTICS

• Our website platform and connected services may use cookies or similar technologies to support website operation, shopping-cart functionality, security, customer preferences, and website performance.
• Depending on the features enabled, these technologies may collect information about browser settings, devices, website visits, and interactions with website content.
• Some cookies may be necessary for website functionality, while others may support analytics, advertising, or other optional services.
• Customers may be able to manage certain cookie preferences through their browser settings or consent controls made available on the website.
• Disabling certain technologies may affect website functionality.

THIRD-PARTY SERVICE PROVIDERS

• The Ruby Reliquary uses or may use independent providers to support website hosting, online commerce, payment processing, appointment scheduling, customer communications, shipping, and customer reviews.
• These services may include GoDaddy and other providers connected to our business operations.
• Information may be processed by these providers when reasonably necessary to deliver requested services, complete transactions, or maintain website functionality.
• Independent providers maintain their own privacy practices, terms, security procedures, and legal responsibilities.
• Customers are encouraged to review the privacy policies of third-party services they choose to use.

SHARING AND DISCLOSURE OF PERSONAL INFORMATION

Personal information may be disclosed when reasonably necessary to:

• Process payments, complete purchases, and fulfill customer orders.
• Arrange shipping, delivery, or other requested services.
• Administer appointments and provide customer support.
• Work with website, commerce, communication, and other service providers.
• Comply with applicable laws, regulations, court orders, or lawful legal processes.
• Investigate suspected fraud, security concerns, or unlawful activity.
• Protect the safety, property, and lawful rights of customers, the business, and others.

Any additional sharing for advertising, marketing partnerships, or other purposes must be accurately disclosed in accordance with applicable law.

DATA RETENTION AND SECURITY

• The Ruby Reliquary seeks to handle customer information responsibly and use available website, account, and business security features.
• Access to customer information should be limited to individuals and service providers who reasonably require it for authorized business purposes.
• Transaction records, appointment documentation, customer communications, and related information may need to be retained for accounting, tax, customer-service, dispute-resolution, or legal purposes.
• Information should not be retained longer than reasonably necessary for the purposes for which it was collected, subject to applicable recordkeeping requirements.
• Although reasonable precautions may be taken, no website, electronic communication, payment platform, or information-storage system can be guaranteed completely secure.

CUSTOMER PRIVACY REQUESTS

• Customers may contact The Ruby Reliquary with questions or concerns regarding personal information provided directly to the business.
• Requests to access, correct, or delete personal information will be reviewed in accordance with applicable law, business recordkeeping obligations, and the capabilities of relevant service providers.
• Certain records may need to be retained when required or permitted by law, including records necessary for tax reporting, accounting, completed transactions, disputes, or legal compliance.
• Customers may also need to contact an independent payment provider or other service directly regarding information maintained by that provider.

CHILDREN'S PRIVACY

• The Ruby Reliquary's website and services are intended primarily for adults shopping for merchandise or arranging appointments.
• The Ruby Reliquary does not intentionally request personal information directly from children under the age of 13 through general business contact or appointment forms.
• Parents and legal guardians are encouraged to supervise minors' use of websites and online services.
• If a parent or legal guardian believes a child has submitted personal information inappropriately, they may contact The Ruby Reliquary to request review.

EXTERNAL WEBSITES AND INDEPENDENT VENDORS

• Our website may contain links to independent vendors, social media platforms, payment providers, or other external websites.
• The Ruby Reliquary does not control the information practices, privacy policies, or security procedures of independent third parties.
• Customers are encouraged to review the privacy policies of external websites and services before providing personal information.
• Recommendations for independent seamstresses, photographers, cleaners, and other wedding professionals do not establish an employment, agency, or partnership relationship with The Ruby Reliquary.

PRIVACY POLICY UPDATES

• This Privacy Policy may be updated periodically to reflect changes in business operations, website features, service providers, or applicable legal requirements.
• The revision date displayed at the beginning of the policy will identify the most recent published version.
• Changes will be implemented subject to applicable legal requirements.

CONTACT INFORMATION

Questions or concerns regarding this Privacy Policy may be directed to The Ruby Reliquary through the approved business contact methods provided on our website.

The Ruby Reliquary & Procurement Company LLC

www.therubyreliquary.com

TheRubyReliquary@Outlook.com

For the safety and privacy of the household, the private residential appointment address is not published as a general public contact address.

Thank you for visiting The Ruby Reliquary. Your trust, your privacy, and your confidence in our business are sincerely appreciated.

Lisa Eason

The Proprietress

The Ruby Reliquary & Procurement Company LLC

www.therubyreliquary.com